/* IT 서비스 데스크 · IT 자산 · 서버 */
.it-clock{display:flex;align-items:center;gap:10px;padding:6px 6px 6px 12px;border:1px solid #dfe6ef;border-radius:12px;background:#fff}
.it-clock-dot{width:8px;height:8px;border-radius:50%;background:#c3ccd9}
.it-clock-dot.on{background:#6eaa8e;box-shadow:0 0 0 4px #6eaa8e26;animation:kb-pulse 1.4s ease-in-out infinite}
.it-clock strong{display:block;font-size:15px;font-weight:600;letter-spacing:-.3px;color:#33496b;font-variant-numeric:tabular-nums}
.it-clock small{display:block;font-size:8px;color:#93a1b6;margin-top:1px}
.it-clock .segmented button{display:grid;place-items:center;min-width:30px}
.it-clock .segmented .ico{width:12px;height:12px}
.it-clock>.secondary{display:flex;align-items:center;gap:4px;white-space:nowrap}
.it-clock>.secondary .ico{width:12px}
.it-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:18px}
.it-kpi{padding:13px 14px;background:#fff9;border:1px solid #e2e8f1;border-radius:12px;border-top:3px solid #b9c6d8}
.it-kpi.good{border-top-color:#88b2a4}
.it-kpi.warn{border-top-color:#d9a86f}
.it-kpi span{font-size:9px;color:#8a99af}
.it-kpi strong{display:block;font-size:23px;font-weight:500;letter-spacing:-.8px;margin:6px 0 4px;color:#33496b;font-variant-numeric:tabular-nums}
.it-kpi strong small{font-size:11px;margin-left:2px;color:#8a98ac;font-weight:400}
.it-kpi p{font-size:8.5px;color:#8a99af}
.it-queue{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.25fr);gap:14px;align-items:start}
.it-list{display:flex;flex-direction:column;gap:8px}
.it-list-sub{font-size:9px;font-weight:600;color:#8a99af;margin:8px 2px 0}
.it-card{display:block;width:100%;text-align:left;padding:12px 13px;border-radius:12px;border:1px solid #e0e7f0;background:#fff9;border-left:3px solid #c9d4e2;transition:background .15s,border-color .15s}
.it-card:hover{background:#fff}
.it-card.active{background:#fff;border-color:#9db6d6;box-shadow:0 0 0 2px #dbe6f4}
.it-card.risk{border-left-color:#d9a86f}
.it-card.breach{border-left-color:#c9786d;background:#fff8f6}
.it-card.done{border-left-color:#88b2a4;opacity:.85}
.it-card-top{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.it-card-top .badge{margin-left:auto}
.it-card>strong{display:block;font-size:11px;font-weight:600;color:#3f5577;margin:7px 0 4px}
.it-card>small{display:flex;align-items:center;gap:4px;font-size:8.5px;color:#93a1b6}
.it-card>small .ico{width:11px;height:11px}
.it-prio{font-size:8px;font-weight:700;padding:2px 5px;border-radius:4px;background:#eef2f8;color:#6d82a0;letter-spacing:.3px}
.it-prio.p1{background:#f8e3df;color:#b4584a}
.it-prio.p2{background:#f8ecdc;color:#a8743a}
.it-prio.p3{background:#e6eef9;color:#4f73a6}
.it-prio.p4{background:#edf1f5;color:#7d8ca3}
.it-id{font-size:9px;font-weight:600;color:#7d8ca3;font-variant-numeric:tabular-nums}
.it-type{display:inline-flex;align-items:center;gap:3px;font-size:8.5px;color:#93a1b6}
.it-type .ico{width:11px}
.it-timer{margin-top:9px}
.it-bar{display:block;height:5px;border-radius:5px;background:#e8edf5;overflow:hidden}
.it-bar i{display:block;height:100%;border-radius:5px;background:#88b2a4;transition:width .9s linear}
.it-bar.risk i{background:#d9a86f}
.it-bar.breach i{background:#c9786d}
.it-bar.paused i{background:#a9b6c9}
.it-bar.ok i{background:#88b2a4}
.it-timer-text{display:inline-block;font-size:8.5px;color:#6f86a0;margin-top:5px;font-variant-numeric:tabular-nums}
.it-timer-text.risk{color:#a8743a;font-weight:600}
.it-timer-text.breach{color:#b4584a;font-weight:600}
.it-timer em{float:right;font-style:normal;font-size:8.5px;color:#7d8ca3;margin-top:5px;font-variant-numeric:tabular-nums}
.it-timer em.risk{color:#a8743a;font-weight:600}
.it-timer em.breach{color:#b4584a;font-weight:600}
.it-timer.lg{margin:10px 0 14px}
.it-timer.lg .it-bar{height:7px}
.it-detail{padding:16px 17px;position:sticky;top:10px}
.it-d-head h3{font-size:16px;font-weight:600;letter-spacing:-.4px;color:#33496b;margin:9px 0 8px}
.it-d-head>p{display:flex;align-items:center;gap:8px;font-size:10px;color:#5d7392;line-height:1.5}
.it-d-head>p small{font-size:8.5px;color:#9eabbe}
.it-d-head blockquote{margin:10px 0 0;padding:8px 12px;border-left:3px solid #c9d4e2;background:#f6f8fb;border-radius:0 8px 8px 0;font-size:10px;color:#5d7392;line-height:1.7}
.it-sla-box{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:14px}
.it-sla-box>div{padding:10px 11px;border-radius:10px;background:#f5f8fc;border:1px solid #e6ecf4}
.it-sla-box span{display:block;font-size:8.5px;color:#93a1b6}
.it-sla-box strong{display:block;font-size:11px;font-weight:600;color:#465c7d;margin-top:4px;font-variant-numeric:tabular-nums}
.it-sla-box strong.ok{color:#4d8a72}
.it-sla-box strong.risk{color:#a8743a}
.it-sla-box strong.breach{color:#b4584a}
.it-ai{font-size:9.5px}
.it-pick{display:grid;gap:5px;margin-top:10px;font-size:8.5px;color:#8c81a9}
.it-pick select{height:32px;border:1px solid #d9dcef;border-radius:8px;background:#fff;padding:0 9px;font-size:10px;color:#4f6584}
.it-sub{font-size:9.5px;font-weight:600;color:#7d8ca3;margin:16px 0 8px}
.it-steps{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:6px}
.it-steps li{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:10px;border:1px solid #e6ecf4;background:#fff}
.it-steps li.done{background:#f3f8f5;border-color:#d7e8df}
.it-steps li.cur{border-color:#9db6d6;box-shadow:0 0 0 2px #e3ecf7}
.it-steps li>div{flex:1;min-width:0}
.it-steps strong{display:block;font-size:10px;font-weight:600;color:#465c7d}
.it-steps small{display:block;font-size:8.5px;color:#93a1b6;margin-top:2px}
.it-steps li.done small{color:#5f9580}
.it-steps .primary,.it-steps .secondary{padding:6px 12px;font-size:9.5px;display:flex;align-items:center;gap:5px;white-space:nowrap}
.it-step-dot{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;flex-shrink:0;font-size:9px;font-weight:700;background:#eef2f8;color:#8a99af}
.it-steps li.done .it-step-dot{background:#88b2a4;color:#fff}
.it-steps li.cur .it-step-dot{background:#5d7fb1;color:#fff}
.it-step-dot .ico{width:11px;height:11px}
.it-spin{width:10px;height:10px;border-radius:50%;border:2px solid #ffffff80;border-top-color:#fff;animation:kb-spin .7s linear infinite}
.it-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}
.it-actions button{display:flex;align-items:center;gap:5px}
.it-actions .ico{width:13px}
.it-log{list-style:none;padding:0;margin:0}
.it-log li{display:flex;gap:10px;padding:6px 0;border-top:1px dashed #e3e9f1;font-size:9px;color:#5d7392;line-height:1.6}
.it-log li:first-child{border-top:0}
.it-log time{font-size:8.5px;color:#a3afc1;white-space:nowrap;font-variant-numeric:tabular-nums;min-width:54px}
.it-result{display:flex;gap:11px;padding:13px;border-radius:12px;margin-top:4px;animation:kb-rise .35s ease-out}
.it-result.ok{background:#e9f3ee;border:1px solid #d3e5de}
.it-result.breach{background:#fbefec;border:1px solid #f0d7d1}
.it-result>.ico{width:20px;flex-shrink:0}
.it-result.ok>.ico{color:#4d8a72}
.it-result.breach>.ico{color:#b4584a}
.it-result strong{display:block;font-size:12px;color:#3f5577}
.it-result small{display:block;font-size:9px;color:#7d8ca3;margin-top:3px}
.it-result p{font-size:10px;color:#5d7392;margin-top:8px;line-height:1.6}
.it-result p b{color:#d29a3c;letter-spacing:1px;font-weight:400}
.it-result .it-wait{color:#93a1b6;animation:kb-pulse 1.4s ease-in-out infinite}
.it-empty{text-align:center;padding:40px 10px;color:#a3afc1}
.it-empty .ico{width:22px}
.it-empty p{font-size:10px;margin-top:6px}
/* SLA 현황 */
.it-sla-top{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.4fr);gap:14px}
.it-gauge{padding:16px;display:flex;align-items:center;gap:16px}
.it-ring{position:relative;width:130px;height:130px;flex-shrink:0}
.it-ring svg{width:130px;height:130px;transform:rotate(-90deg)}
.it-gauge .track{fill:none;stroke:#e8edf5;stroke-width:11}
.it-gauge .fill{fill:none;stroke:#88b2a4;stroke-width:11;stroke-linecap:round;transition:stroke-dasharray .6s}
.it-gauge .fill.warn{stroke:#d9a86f}
.it-gauge .target{stroke:#5d7fb1;stroke-width:3;stroke-linecap:round}
.it-gauge-text{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;pointer-events:none}
.it-gauge-text span{font-size:7.5px;color:#93a1b6}
.it-gauge-text strong{font-size:24px;font-weight:500;color:#33496b;letter-spacing:-.8px}
.it-gauge-text strong small{font-size:11px;font-weight:400;color:#8a98ac}
.it-gauge-text em{font-style:normal;font-size:8px;color:#5d7fb1}
.it-gauge ul{list-style:none;padding:0;margin:0;display:grid;gap:7px;flex:1;min-width:0}
.it-gauge li{display:flex;justify-content:space-between;font-size:9.5px;color:#7d8ca3;border-bottom:1px dashed #e3e9f1;padding-bottom:6px}
.it-gauge li b{font-weight:600;color:#465c7d;font-variant-numeric:tabular-nums}
.it-trend svg{display:block;width:100%;height:auto;max-height:190px;padding:8px 14px 10px}
.it-trend rect{fill:#a9c4d8}
.it-trend rect.miss{fill:#e3c6a0}
.it-trend rect.today{fill:#5d7fb1}
.it-trend text{font-size:8px;fill:#97a5b8;text-anchor:middle}
.it-trend text.axis{text-anchor:start}
.it-trend text.v{fill:#4f6f9f;font-weight:700;font-size:9px}
.it-trend .grid{stroke:#e8edf5}
.it-trend .target{stroke:#5d7fb1;stroke-dasharray:4 4;stroke-width:1.2}
.it-meter{display:inline-block;width:64px;height:6px;border-radius:6px;background:#e8edf5;overflow:hidden;vertical-align:middle;margin-right:6px}
.it-meter i{display:block;height:100%;background:#8fb3c9;border-radius:6px}
.it-meter.warn i{background:#d9a86f}
.it-meter.hot i{background:#c9786d}
.it-mv{font-weight:500;color:#5d7392;font-variant-numeric:tabular-nums}
.it-events{list-style:none;padding:6px 16px 10px;margin:0}
.it-events li{display:flex;align-items:center;gap:8px;padding:7px 0;border-bottom:1px solid #edf1f6;font-size:9.5px;color:#5d7392}
.it-events li:last-child{border-bottom:0}
.it-events li>.ico{width:13px;flex-shrink:0;color:#8aa0bb}
.it-events li span{flex:1;min-width:0}
.it-events time{font-size:8.5px;color:#a3afc1;font-variant-numeric:tabular-nums}
.it-events li.met>.ico,.it-events li.resp-ok>.ico{color:#4d8a72}
.it-events li.breach>.ico,.it-events li.resp>.ico{color:#b4584a}
.it-events li.csat>.ico{color:#d29a3c}
.it-events li.empty{color:#a3afc1}
tr.it-live{cursor:pointer;background:#f6faf8}
tr.it-live strong{font-weight:700}
/* 요청자 화면 */
.it-req-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px;align-items:start}
.it-hint{display:flex;align-items:center;gap:6px;font-size:9px;color:#7d8ca3;line-height:1.6}
.it-req-layout .hr-submit span{display:flex;align-items:center;gap:6px}
.it-mine{padding:6px 14px 12px}
.it-my{padding:10px 0;border-bottom:1px solid #edf1f6}
.it-my:last-child{border-bottom:0}
.it-my strong{display:block;font-size:11px;font-weight:600;color:#3f5577;margin:6px 0}
.it-my small{display:block;font-size:8.5px;color:#93a1b6;margin-top:6px}
.it-my.past{opacity:.75}
.it-my-steps{display:flex;gap:4px}
.it-my-steps i{flex:1;height:4px;border-radius:4px;background:#e8edf5}
.it-my-steps i.on{background:#88b2a4}
/* IT 자산 */
.it-models{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:18px}
.it-model{display:grid;grid-template-columns:auto 1fr;gap:6px 10px;align-items:center;padding:13px;border-radius:12px;border:1px solid #e0e7f0;background:#fff9}
.it-model>.ico{width:22px;height:22px;color:#5f8299}
.it-model strong{display:block;font-size:10.5px;font-weight:600;color:#435979}
.it-model small{display:block;font-size:8px;color:#9eabbe;margin-top:2px}
.it-model b{grid-column:1/-1;font-size:20px;font-weight:500;color:#33496b}
.it-model b small{display:inline;font-size:9px;margin-left:3px}
.it-model>span{grid-column:1/-1;font-size:8.5px;color:#8a99af}
.it-model>.kb-mini,.it-model>.badge{grid-column:1/-1;justify-self:start}
.it-model.low{border-color:#ead9b4;background:#fffcf3}
.it-model.low b{color:#a8743a}
.it-servers td{white-space:nowrap}
.it-srv-fields dd{display:flex;align-items:center}

@container appwin (max-width:900px){.it-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}
.it-models{grid-template-columns:repeat(2,minmax(0,1fr))}
.it-sla-top{grid-template-columns:1fr}
}
@container appwin (max-width:760px){.it-queue,.it-req-layout{grid-template-columns:1fr}
.it-detail{position:static}
.it-clock{flex-wrap:wrap}
}